Important update
Status update Knaken Cryptohandel B.V.
Update 30 June 2026. Following today's news reports, the previously expressed expectation to begin implementing the settlement plan before 1 July 2026 is no longer feasible.
To achieve our goal, giving customers access to their funds again as soon as possible, a legal procedure has proven necessary. We are fully committed to this.
Numbers have been mentioned publicly that, in our view, do not reflect the actual situation. We will address this in the appropriate, legal setting.
Knaken remains involved in this process. We will continue to keep you informed through this website.
Knaken Cryptohandel B.V. has ceased its business activities. As Knaken cannot continue providing crypto-asset services without the required MiCAR licence, trading, deposits, withdrawals and transfers are currently unavailable.
The customer portal and the app are currently unavailable. Logging in is therefore not possible at this time.
We are working on a careful and legally sound settlement. This process is being carried out with legal guidance and in accordance with the applicable obligations.
We cannot currently make any individual commitments regarding amounts, payments or timelines.
We will continue to provide progress updates through this website. Questions may be sent to [email protected]. Support cannot currently confirm any individual outcomes or timelines.
Frequently asked questions
Is Knaken in contact with knakencollectief.nl?
Yes. We confirm that Knaken is in contact with knakencollectief.nl. This does not change the status and planning described above, and support cannot make any individual commitments about this at this time.
What is the current status?
Knaken is working on a careful and legally sound settlement. This process is being carried out with legal guidance and in accordance with the applicable obligations.
When will the settlement begin?
Following today's news reports, the previously expressed expectation to begin before 1 July 2026 is no longer feasible. To give customers access to their funds again as soon as possible, a legal procedure is necessary. We cannot guarantee a new date at this time and will inform you through this website as soon as more is known.
Is Knaken bankrupt?
No. Knaken Cryptohandel B.V. is not currently bankrupt. Its business activities have ceased, and the current work is focused on a careful settlement.
Why can I not trade, deposit or withdraw?
Knaken cannot continue providing crypto-asset services without the required MiCAR licence. Trading, deposits, withdrawals and transfers are therefore currently unavailable.
What is Stichting Knaken Payments?
Stichting Knaken Payments is a separate foundation in which customer-related assets are held and managed. The foundation was established to keep these assets separate from the business activities of Knaken Cryptohandel B.V.
Why does the settlement take time?
The settlement must be carefully prepared from a legal, organisational and operational perspective. This takes time and is necessary to ensure that the further implementation is carried out in a responsible and consistent manner.
Can support confirm my individual situation?
No. Support cannot currently confirm any individual amounts, payments, outcomes or timelines.
Do I need to submit a claim now?
At this time, it is not necessary to submit a separate claim through support. If any further action is required from customers, this will be communicated clearly.
Will customers be informed individually?
Yes. Customers will be informed as soon as further concrete and verified information about the settlement becomes available.
Do I need to do anything now?
You do not need to take any action at this time. Please monitor the updates on this website and make sure you can be reached through the email address registered with Knaken.
Last updated: 30 June 2026, 18:07 CEST